The jewelry we make for you is handcrafted one at a time. There may be marginal variation in weight, shape or color from the description/pictures in the listing. As it is handmade, the imperfections gives it character.
All shipping costs include tracking and insurance.
All orders will be shipped within 21 days of payment confirmation.
Please allow an additional 3-4 business days processing for custom-sizing and special orders.
International buyers please note :
* Import duties, taxes and charges are not included in the item price or shipping charges.
* Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Returns and Refunds:
We check all our items for manufacturing and the stone quality used in making the item before dispatch.
However in rare case if the item which reached to you is defective or not up to your satisfaction.
We provide 100% money back guarantee or exchange.
We provide 15 days cooling-off period with every purchase you make.
Any dissatisfaction with the jewelry, we guarantee cash back.
kindly contact us immediately by email for any REFUND/EXCHANGE.
Sizing and Custom Orders:
We encourage customers to ensure ordering the correct size. We can only accept return of items of rings and bracelets sized/ resized to standard measurements mentioned on the item’s listing page.”